New Customer Welcome Form 

Payment Options 
 
By Telephone (01844 299499 option 1 and ask for Accounts Payable) 
Please have your card details and our invoice number ready. Payments accepted Monday to Friday 10.00am to 4.00pm 
 
Please quote our invoice number and pay directly to General Environmental Services Ltd: 
NatWest Bank, Sort Code 51-61-09, Account Number 70063710  
(Please allow 3 working days for payment to clear, works will not commence until payment has cleared) 
 
Cheques to be made payable to General Environmental Services Ltd quoting our invoice number on the reverse of the cheque and sent to GES, Units K & L The Merlin Centre, Gatehouse Close, Aylesbury HP19 8DP. (Please allow for posting time and 3-5 working days for cheque to be processed, works will not commence until payment has cleared) 
Terms & Conditions 
 
1. All prices are exclusive of VAT. 
2. All prices are excluding delivery costs unless otherwise specified. 
3. Prices are held firm for 60 days from date of quotation. 
4. New clients will be required to pay in advance of any works being carried out. Payment will need to be received 7 days prior to the work commencing. Payment can be made by debit/credit card or BACs. Payments 
5. All goods remain the property of General Environmental Services Ltd until paid for in full. 
6. All prices assume normal weekday working (0800 1800) unless otherwise specified. 
7. All existing clients, trading terms are strictly net cash 30 days from date of invoice. Payment via BACS/cheque/Credit or Debit Card. not received in time will result in the works not being completed. 
8. Details of any disputes with invoices are to be advised within 10 days from the date of invoice, otherwise we will assume acceptance.  
9. If a third party is required to collect overdue monies, then all additional costs will be passed on. 
10. GES Ltd have informed their clients of the requirements to which they must adhere within L8. 
11. Late payment will incur interest charges at the rate of base + 8%. 
12. Orders over £3000 will require a deposit % upfront. The Consultant will confirm this upon receiving an official order (typically this will be 50% upfront and 50% on completion of works). 
13. Risk Assessments document will take 4 weeks to return once the assessment has been completed by the assessor. If the report is required urgently then please speak to your consultant, however, please note that this request will incur an additional administration fee.  
14. Remedial Quotations – the individual prices on each line are subject to the entire quote being accepted (unless otherwise specified). If you require a separate quote for individual items, please contact your consultant 
15. Water samples are sub-contracted to a UKAS accredited laboratory, UKAS paperwork is available on request. LP Samples take up to 14 days. TVC samples take up to 6 days. 
GES is registered with Legionella Control Association (registration number 2001/1239) for selected categories, more information can be found at https://www.legionellacontrol.org.uk/directory.php 
 
Please note that once the form has been sent to us we will process and confirm a date for the works. If you have any questions, please do not hesitate to contact us on 01844 299499. 
 
 
 
All works completed by GES Water comply with the following legislation and guidance: 
 
 
It is important to note that you, as the client, are responsible to keep all documents for at least 5 years for Legionella Control Compliance. 
 
The links below will take you to the following documents: Legionella Control Association (LCA) Certificate & Code of Conduct | UKAS: 17020 | Insurances | ROSPA | HSG274 Legionella Leaflet. 
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